We are driven by a mission to connect tea drinkers to the origins of our teas. For us, that is the essence of being a direct trade importer. Rishi's tea buyers travel the world every year, collaborating with artisan tea farmers during the peak growing seasons. This allows us to source organic teas and botanicals of an epicurean caliber, infusing everything we create with a signature quality and story. In that adventurous spirit, we invite you to Taste True Tea. Full Flavor / Deeper Aroma / Richer BodyIntroducing the Novel Knit Tea Bag Unlike common paper tea bags - which strip away the flavor and aroma of tea - the Rishi tea bag features a novel knit material designed to provide a truer infusion of the organic teas and herbal ingredients. The result is an incredibly aromatic, full-bodied cup that tastes just as rich as loose leaf tea. Flavor Story Turmeric Ginger is inspired by Ayurvedic herbal tonics for cough and cold season. It is our signature lemon-ginger blend, balancing soothing licorice root, spicy ginger, sweet orange zest and lively lemongrass in a remarkably aromatic infusion featuring turmeric - a golden root related to ginger.
Payment & Security
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Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) - Book with obvious signs of use - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Milan@ingrown.co.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Milan@ingrown.co and send your item to: InGrown Organics LLC, 354 beach 56th st, 2C, Arverne NY 11692, United States.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping To return your product, you should mail your product to: InGrown Organics LLC, 354 beach 56th st, 2C, Arverne NY 11692, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.